Privacy Policy

1. Introduction

Welcome to KlipflowAI ("we", "our", "us"). We are committed to protecting your personal data and your right to privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our platform at klipflowai.com.

2. Information We Collect

We collect the following types of information:

• Account Information: Email address, name, and password when you register.
• Usage Data: How you interact with our platform, features used, videos generated, and content posted.
• Device Information: Browser type, operating system, screen resolution, and timezone for security purposes.
• Payment Information: Processed securely by Paystack. We receive the payment reference, amount and status, never your card or bank details.
• Uploaded Content: Images, photos, or actor likenesses you upload for video generation.

3. How We Use Your Information

• To provide, operate, and improve our services
• To process payments and keep your token wallet accurate
• To prevent fraud and abuse of free sign-up tokens
• To send transactional emails (verification, receipts, alerts)
• To analyze usage patterns and improve platform performance
• To comply with legal obligations

4. Cookies

We use cookies to improve your experience, remember your preferences, and analyze site traffic. You can accept or reject non-essential cookies via our cookie banner. Essential cookies required for the platform to function cannot be disabled.

5. Third-Party Services

We use the following third-party services which may process your data:

• Supabase: Database and authentication
• Paystack: Payment processing
• Ayrshare: Social media distribution
• Kie.ai, OpenAI, Google, xAI and Kling: AI video, image and script generation. Your prompts, and any images you upload for a generation, are sent to the provider that makes it
• ElevenLabs: AI voice generation
• Vercel: Hosting and infrastructure

6. Data Retention

We retain your personal data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or financial compliance purposes.

7. Your Rights

Wherever you are, and in particular under the Nigeria Data Protection Act 2023 and, in the European Union or United Kingdom, the GDPR, you have the following rights:

• Right to access your personal data
• Right to rectify inaccurate data
• Right to erasure ("right to be forgotten")
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time

To exercise any of these rights, contact us at: privacy@klipflowai.com

8. Data Security

We implement industry-standard security measures including encryption in transit (HTTPS), row-level security on our database, and regular security audits. However, no system is 100% secure and we cannot guarantee absolute security.

9. Children's Privacy

KlipflowAI is not intended for users under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or via a notice on our platform. Your continued use of KlipflowAI after changes constitutes acceptance of the updated policy.

11. Contact Us

For any privacy-related questions or requests, contact us at: